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Product

One plan, and everything working toward it

Jurnies starts with your goals for the month. Your store, chats, marketing and books run against them. Joe drafts the next step, and every morning you see where you stand.

  1. Plan it

    Goals and budget for the month, paced to today

  2. Run it

    Five jobs on one customer record. Joe drafts, you approve.

    • Sell
    • Talk
    • Grow
    • Create
    • Measure

  3. See it work

    Results against the plan, every morning

↺ what you learn goes back into next week's plan

1 · Plan it

Set the month's goals once. Know every day if you're on track.

  • Goals for revenue, orders, repeat customers and ad spend, with a budget by channel
  • Every target paced to today, so "behind" means behind today and not at the end of the month
  • A daily brief each morning and a plan review each week
  • When you drift, Joe proposes two ways to get back on track. You choose.

November plan · day 21 of 30Sample brand

GoalTargetPaced to todayActual
Revenue$52,000$36,400$38,200+5%
Orders1,4501,0151,032+2%
Repeat orders510357312−13%
Ad spend$3,000$2,100$2,140on budget

Joe · two optionsDraft

Repeat orders are 9 days behind. Option A: move $400 from ad tests to win-back. Option B: send a points-bonus week to VIP customers.

source: plan vs actual · journeys report, 1–28 Oct

Choose AChoose BNeither

2 · Run it

Five jobs, one app, one customer

Each job has its own page. Here is what each one does today.

  • Sell

    Run the store

    • Products, stock and offers that stack safely, including one-time discount codes
    • Cash on delivery, cards and local instalment plans, courier delivery with tracking, or your own staff
    • Orders end to end: invoices, edits after purchase, store credit and returns

    Set up with you · Stripe and PayPal · wholesale accounts

  • Talk

    Answer every chat

    • WhatsApp, Instagram, email and website chat in one inbox, on web and mobile
    • Joe answers when sure, after checking price, stock and delivery days, and hands over with a summary when it isn't
    • Order cards in the conversation, and cash-on-delivery confirmation on WhatsApp

  • Grow

    Bring customers back

    • Ready-made journeys: welcome, win-back, VIP, post-purchase, cart recovery, back in stock
    • By email and WhatsApp, with consent checked and messaging limits that protect your customers
    • Points, tiers, referrals and review requests after every order

  • Create

    Write, cut and publish

    • One brief becomes blog, social and ad drafts in English and Arabic, following your brand kit
    • Videos cut from your own clips, with captions
    • Facebook and Instagram publishing, and Meta ads where every spend change waits for you

  • Measure

    One set of numbers

    • Books with approvals and period close, kept in sync with your ERP
    • Where every payment sits, from gateway and courier to bank, reconciled daily
    • Who will buy again, who is slipping away, and what each customer is worth

Why it adds up

Every job reads and writes the same customer

The order Mariam placed, the question she asked on WhatsApp, the review she left and the points she earned all sit on one record. So her journey knows her stage and the channel she answers on, and the books know what she's worth.

Your customers' data lives in one home, run by Jurnies.

Mariam S.Customer since March 2026 · Arabic · answers on WhatsApp

Gold · 1,240 pts
  1. New
  2. Repeat
  3. VIP
  4. Lapsing
  5. Dormant
Lifetime value
$412
Orders
6
Next order
~12 dayspredicted
In a journey
Post-purchase · step 2 of 3
Last review
★★★★★ Daily Greens
Referred
2 friends ordered
  1. Oct 28 · 10:02GrowTapped the large size in a WhatsApp message from her journey
  2. Oct 25 · 09:15GrowLeft 5 stars for Daily Greens after the review request
  3. Oct 23MeasureCash collected by the courier and reconciled
  4. Oct 21 · 18:44SellOrder #2481 edited before packing, +$6 on delivery
  5. Oct 21 · 18:40TalkAsked on WhatsApp to change size; Joe answered

3 · See it work

Every morning, results against the plan

  • A daily brief from Joe, with every number checked against your data
  • Plan against actual for every goal, and what changed since yesterday
  • The cards waiting for you, in one queue
  • What you learn goes back into next week's plan

Daily brief · Thursday 21 November, 08:00Sample brand

Joe

Good morning. Yesterday brought 52 orders and $1,380 in revenue, 4% above pace.

  1. Repeat orders are still 9 days behind. Two options are waiting for you.
  2. Joe answered 41 of 58 chats on its own and handed 17 to your team. The longest wait was 6 minutes.
  3. Your courier settled $2,960 in cash on delivery, and it matches the orders.
  • 3 cards waiting
  • 1 review to answer

Joe

What Joe does on its own, and what waits for you

You decide how much Joe may do, per kind of action, and you can pause it with one switch. Today every brand starts at approve-everything, and you widen it when you're ready.

Answer a customer when it's sure, after checking price, stock and delivery
On its own, within your rules
A chat it isn't sure about
Hands it to your team with a two-line summary
Spend money, change your plan, publish anything, send a campaign
Always a card for you to approve
Pause Joe for your brand
One switch, any time

What the labels mean

Live, or set up with you

Live

A paying brand runs it in production today.

Set up with you

It's built, and our team switches it on and sees it through with you during onboarding. Today that means:

  • Card payments worldwide through Stripe or PayPal
  • Wholesale accounts with approval and wholesale prices
  • Orders from Jumia flowing in, and Amazon Vendor connected

If something isn't on this page, we don't claim it yet.

See the loop on your own brand.

7 days on the plan you pick, with a store that takes test orders from the first minute. No card.