Joe · Live

Joe, your unfair advantage.

Joe knows your whole business: every chat, every customer, every order, journey, post and ad, and the plan they all serve. Just talk to it. It brings you the next step with the reason and the source, and you make the call.

Chat with JoeSample brand

Repeat orders are behind. What should we do?

Joe

We're 9 days behind on repeat orders. 233 customers are slipping away, and 41 of them asked on WhatsApp about Berry. Two options:

Joe · two optionsDraft

A: win-back on WhatsApp with Berry for those 41, then email for the rest. B: a 10% loyalty bonus for Gold members.

Option A brought back 1 in 7 last month; B costs about $310 in points.

source: plan · chats · customer stages · journey results

Go with AGo with BEdit

What Joe does with it

From one customer to the whole plan

  1. In chat and on your site

    Knows the customer

    Their stage and conversations, on WhatsApp and website chat.

  2. From what they need

    Designs the journey

    A draft journey for the customers who need it.

  3. In both languages

    Drafts the words

    Messages, posts, ads and articles from one brief.

  4. Every morning

    Reads the results

    What each journey, post and ad brought back.

  5. When you drift

    Proposes the fix

    Two options against the plan. You choose.

Why Joe is different · Live

An AI inside one tool sees one tool. Joe sees the whole business.

  • Your chats, your store, your journeys, your content, your ads and your plan are in one place
  • So the journey knows the chat, and the plan knows the results
  • No exports between tools, and nothing for Joe to guess

What each assistant can seeSample brand

A chatbot in one toolJoe
The conversation✓✓
Orders and payments—✓
Website chat and sign-in—✓
Journeys and offers—✓
Posts, ads and reviews—✓
The plan and the results—✓

Knows your customer · Live

In chat, Joe knows who it is talking to

  • Stage and past conversations, on WhatsApp, Instagram, email and website chat
  • Signed-in website visitors are recognised
  • Answers from your store's data when it is sure, and hands over with a summary when it isn't

WhatsApp · Omar, repeat customerSample brand

Is Berry in stock?

Joe

Yes, Omar. Berry: $29, paid on delivery.

checked: stock · price

The whole loop · Live

Joe carries the same customer from the chat to the plan

  • Designs the journey, then drafts its messages
  • Drafts the posts and ads
  • Reads what each one brought back, and cites it in the next card
  • Proposes two options when the plan drifts (Growth and Scale)

One week with Joe · Berry launchSample brand

  1. Knows

    41 customers asked about Berry in chat

    Mon · chats

  2. Designs

    A Berry journey for them, WhatsApp first

    Mon · approved

  3. Drafts

    The posts, the ad and the article

    Tue · approved

  4. Reads

    Journey: 12 orders. Ad: 4.9× return

    Fri · brief

  5. Proposes

    Repeat orders still 4 days behind: two options

    Sat · waiting

↺ the next plan starts from what worked

How much Joe may do · Live

You decide how much Joe may do on its own

  • A setting for each kind of action
  • A pause switch that stops Joe straight away
  • Today every brand runs at "ask me first" for everything

Joe's permissionsSample brand

Kind of actionSetting
Send a journey or campaignask me first
Change an ad budgetask me first
Create a discount codeask me first
Publish contentask me first

Pause JoePause

Never alone · Live

What Joe never does without you

  • Spend money, or raise an ad budget
  • Send a campaign or a journey to your customers
  • Publish content
  • Change your plan: Joe proposes, you decide

The ground ruleSample brand

Joe never spends or sends without you. Everything Joe wants to do arrives as a card you approve or reject, with the reason and the source on it.

Questions

What people ask about Joe

How do I work with Joe?

Talk to it. Ask a question, ask for a draft, or open the cards it has waiting for you every morning.

Will Joe message my customers by itself?

In the inbox, Joe answers when it's sure of the answer from your store's data, and hands everything else to your team. Campaigns and journeys never go out without your approval.

Can I let Joe do more over time?

Yes. Each kind of action has its own setting, and you can pause Joe at any moment. Today every brand runs at "ask me first".

Talk to Joe in your trial this week.

7 days on the plan you pick. No card.