Grow › Loyalty · Live
A loyalty programme your customers actually use.
Points on every order, tiers that reward your best customers, a rewards catalogue and refer-a-friend, built into your store and checkout, and kept on the same customer record as everything else.
My account · on your storeSample brand
1,240 pointsMariam S. · Gold member · worth $12.40 at checkout
Gold · 1.5× points260 points to Platinum
- Order #2481Oct 21+165 points
- Friend's first orderOct 18 · Huda A.+200 points
- Free delivery rewardOct 02−500 points
How it works
Earn, climb, spend, and bring a friend
- Join
Welcome bonus
New members start with points, so the first reward is already in sight.
- Every order
Earn
Points for every order, at the rate you set, multiplied in the campaigns you run.
- Spend more
Climb
Tiers move customers up as they spend, each with a bigger multiplier and its own perks.
- At checkout
Spend
Customers pay with points, or pick a reward from your catalogue.
- Invite
Refer
A friend's first order rewards both of them.
Earn
You set what a point is worth, and when points multiply
- One earn rate for your store, and one exchange rate for spending points
- Campaigns that multiply points for an event, a window or a weekend
- A welcome bonus for new members
- Leave out accounts that shouldn't earn, such as staff
Grow › Loyalty · campaignsSample brand
| Campaign | Rule | When | Status |
|---|---|---|---|
| Every order | 10 points per $1 | always | on |
| Double weekend | 2× points | Fri–Sun | on |
| New flavour launch | 3× on Daily Greens | Nov 1–7 | scheduled |
| Welcome bonus | 200 points | on joining | on |
Tiers
Your best customers move up on their own
- A ladder of tiers, each with its own points multiplier
- A gift when a customer enters a tier, and perks while they're in it
- Tiers measured over all time or a rolling window you choose
- See how a change to the ladder would move your members before you save it
Tiers · 3,757 membersSample brand
| Tier | Spend in 12 months | Points | Entry gift |
|---|---|---|---|
| Member | from $0 | 1× | 200 points |
| Silver | from $150 | 1.25× | free delivery |
| Gold | from $350 | 1.5× | a shaker bottle |
| Platinum | from $700 | 2× | early access |
Spend
Rewards customers can use at checkout
- Pay with points straight from the cart
- A catalogue of discounts, gifts, store credit, free delivery and cashback
- Points and rewards shown in the customer's account on your store
Checkout · Mariam S.Sample brand
- Daily Greens 300 g × 2$58.00
- Pay with 1,000 points1,240 available−$10.00
- Total$48.00
Refer a friend
Your customers bring the next ones
- Every member has a link to share
- The friend gets a reward on their first order, and so does the member
- Rewards land in the member's points balance
Want coaches, creators or other stores to sell for you on commission? That's Affiliates.
Referrals · Mariam S.Sample brand
- Huda A.first order Oct 18+200 points
- Salma K.first order Sep 30+200 points
- Rana M.invited, no order yet—
Questions
What people ask about Loyalty
Is this a separate loyalty app?
No. Loyalty is part of Jurnies. Points sit on the same customer record as their orders, chats and journeys, so your team sees them in the inbox and the customer sees them at checkout.
Can I decide what a point is worth?
Yes. You set the earn rate and the exchange rate for your store, and change them from your dashboard.
Can I give some customers more?
Yes. Tiers give your best customers a bigger multiplier, an entry gift and perks, and you can adjust any customer's points by hand.
Is it in Arabic too?
Yes. The account page and checkout show points in the customer's language, English or Arabic.
Launch your loyalty programme this week.
7 days on the plan you pick. No card.